Whatever you vocalize out about Canon and Canon products and services, taking a week to non response an electronic ring mail of ailment predication is indefensible. I sent my email last-place Thursday. So far, Ive had nothing to a greater extent than an automated `` weve had your email, heres a citation bit '' solution .
Whatever you sound out about Canon and Canon products and services, taking a hebdomad to non reply an electronic mail of complaint postulation is indefensible. I sent my e-mail lowest Thursday. So far, Ive had aught to a greater extent than an machine-driven `` weve had your e-mail, heres a quotation act '' answer .
The picture Ive received indeed far from Canon is that any job with their Cartesian product must make up the solution of something Ive done unseasonable or a trouble with another ( tertiary company ) small-arm of hardware that Ive installed. The hypothesis that the job could equal with their Cartesian product or software package does non look to receive occurred to them or yet equal voice of their brain .
Furthermore, sure as shooting if a client has a trouble ( and mentation about what I was taught in college by the CIM ), the beginning affair you practise is deform over rearward to facilitate your node in Order to hold that client and tour them into a corporal embassador ( citizenry run to commend problems that were solved rapidly and helpfully more than than things that went mightily in the maiden piazza ) and besides to place a likely Cartesian product demerit and rectify it in a time to come production rewrite ( possibly by issuing a software spot in this type, or at least by giving financial backing stave data to serve them distinguish a exchangeable job with another client ) .
But this doesnt look to equal function of the Canon cultivation, based on my experience from the three technical school accompaniment masses that Ive spoken to and my manipulation of technical school financial support areas of their site .
And it is this, yet more than than the loser of the ware itself, that irks me .
Source: http://www.grayblog.co.uk/2008/03/not-really-a-canon-update/
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